Illustrated woman using phone

How can we help?

Find answers to frequently asked questions, explore step-by-step guides, and learn how to get the most out of Brownce.

Female barber styling a female client

Popular Articles

How do I book an appointment?

How do I create a Brownce account?

How do I manage or cancel an appointment?

How do I message a beauty professional?

Browse by Category

Messaging

Chat with beauty professionals to discuss services, styles, and details.

1 articles

Safety and Trust

Learn about our community guidelines, privacy, and safety measures.

0 articles

Troubleshooting

Fix common app issues, account errors, and checkout glitches.

0 articles

ShopTalk Community

Connect, ask, and share with the beauty community in ShopTalk.

0 articles

Account Settings

Manage your profile, update password, and configure preferences.

0 articles

Reviews and Ratings

Leave reviews and rate professionals after your appointments.

0 articles

Getting Started

Learn the basics of Brownce, download the app, and set up your client account.

1 articles

Finding a Beauty Professional

Search and discover top-rated beauty professionals and styles near you.

0 articles

Notifications

Control your text, push, and email alerts and updates.

0 articles

Booking and Managing Appointments

Book, reschedule, and manage your beauty appointments effortlessly.

2 articles
Friendly styling assistant

Still need help?

Our support team is here to help you with questions that are not covered in our Help Center.

Contact Support